Healthcare and Life Sciences
This brings significant challenges and opportunities for CIOs and their teams. The IT function has a once-in-a-lifetime opportunity to not only improve future working practices but also ultimately enhance clinical outcomes across society. The healthcare and life sciences pivot to hybrid will only be deemed successful, however, if patients and data are protected, and if employees can reach their full potential with the help of seamless digital experiences.
Healthcare provision is no longer a face-to-face interaction by default. Technology-enabled hybrid working models are already the subject of mass adoption and they are benefiting practitioners and patients alike.
Telehealth, also known as virtual care, is helping to increase healthcare provider productivity by enabling more providers to meet and monitor more patients in a far more efficient way.
More than half (56%) of healthcare practices using hybrid working models have experienced an uptick in productivity levels, according to the results of a recent study published by Forbes magazine.1 Some 61% of practices said this productivity boost enabled them to see more patients, while 39% of practices reported an increase in revenue.
A powerful mix of telehealth and hybrid working is also enabling healthcare workers to deliver care to patients who may not be able to visit a facility in person, such as those who live in remote areas, have mobility issues or have busy schedules. This is improving patient access, convenience and satisfaction, as well as reducing both patient and practitioner travel costs and associated carbon emissions.
The latest iterations of telehealth go beyond real-time, online patient consultations. They include activities such as remote patient monitoring and image and test results sharing via intuitive and highly secure apps.
Modernising in a secure way
Healthcare organisations need to modernise at speed, but progress must be balanced against the need to keep patients’ medical data private and secure at all times. Across all tech use cases, healthcare companies need a clear and compliant strategy for data collection, security and management. Moving to a cloud-based, service-led IT management model, such as HP Adaptive Endpoint Management, can help, while increasing visibility to assist compliance.
Providing secure remote access
As the range of devices used by healthcare practitioners increases, so does the need to secure remote access without compromising performance. HP delivers this capability through HP Sure Access Enterprise which uses HP Wolf Security to operate each access session within its own virtual machine, thereby isolating the data being accessed from any malware present in the endpoint operating system.
Ensuring seamless support
Frontline healthcare practitioners, responsible for critical clinical decisions, need IT that won’t let them down. Proactive endpoint management solutions maximise uptime and keep downtime close to zero. HP Proactive Insights, using the TechPulse analytics platform, leverages real-time device telemetry to predict and fix potential device and software faults before a user is even aware of them.
Device selection tailored to the individual
There’s no one-size-fits-all when it comes to hybrid working. The goal of the CIO and their team should be to ensure employees are equipped with the best device and software to fit their individual needs. Z by HP Workstations is a complete hardware and software solution to power the hybrid workforce. It enables employees to power through the heaviest workloads with high-performance workstation laptops, desktops, displays and solutions. From data analysis and visualisation to real-time rendering, 3D design and animation – Z by HP Workstations drive the heaviest professional workflows.
According to JLL’s Future of Work Survey2, leading global life sciences companies recently named “operationalising hybrid work models” as one of their top-four strategic objectives for the next three years.
The challenge now for CIOs and their teams is to construct an IT ecosystem capable of nurturing collaboration and innovation among dispersed workforces, while also protecting intellectual property (IP).
According to Deloitte, up to 80% of a life sciences company’s value lies in its IP3, so it is no surprise that guarding IP data within the hybrid workplace is mission critical. To innovate and generate valuable IP, however, team members need to connect and collaborate as efficiently and productively as possible. This can be a real challenge unless the technology-driven hybrid working model is completely optimised.
Nurturing collaboration and innovationTeamwork can be difficult for dispersed teams, and this can have a direct impact on the quality of collaboration and innovation within life sciences organisations. HP and Poly collaboration solutions, use video, audio and a suite of intelligent collaboration tools to bring dispersed teams together in a secure virtual environment. Meanwhile, HP Anyware enables teams to access files and data from any location. The solution supports even the most demanding clinical simulations, including computer-aided design, solid modelling, simulation and visualisation applications.
Protecting precious IP
Market-leading cyber security solutions today promise full-stack security with layered resiliency from hardware to cloud. HP Wolf Security delivers all of this and more, with sophisticated endpoint isolation, including printers which feature advanced detection and self-healing capabilities. HP’s solution delivers cutting-edge cyber security without disrupting user productivity, enabling a work-anywhere-without-worry mindset.
1 Forbes “The Benefits Of Hybrid Work Models In Healthcare” https://www.forbes.com/sites/glebtsipursky/2023/05/03/the-benefits-of-hybrid-work-models-in-healthcare/2 JLL, “The Future of Work Survey” https://www.us.jll.com/en/newsroom/the-future-of-work-for-life-sciences-industry”3 Deloitte, “Deal breaker: cyber risk in life sciences M&A”, 2018https://www2.deloitte.com/content/dam/Deloitte/uk/Documents/life-sciences-health-care/deloitte-uk-lshc-cyber-risk-ma.pdf4 JLL, “The Future of Work Survey: Key trends for Life Sciences industry,” November 2022https://www.us.jll.com/en/newsroom/the-future-of-work-for-life-sciences-industry
