Transportation airlines, rail and road freight
Major passenger airlines including Delta, British Airways, AirAsia and freight service FedEx have scrutinised every aspect of their operations and identified hybrid work as a key solution.
The sector is discovering hybrid work can deliver a raft of business benefits such as reducing operational costs, improving productivity and flexibility and enhancing employee well-being and engagement.
An increased ability to adapt to fluctuations in customer demand, economic environment, weather or regulation, by having a more agile and resilient workforce.
A reduced physical office footprint, saving real-estate costs and the ability to raise capital from owned sites.
Enabling operational personnel to work from home or nearby locations when not on duty, saving time and money on commuting and accommodation.
Empowering managers and executives to work from anywhere, using technology to communicate and collaborate with their teams and stakeholders.
Other transportation sectors, including rail and road haulage, are also generating similar efficiency savings, productivity gains and improved recruitment and retention through the selective use of hybrid working models.
For example, truck and train drivers may not be able to drive vehicles remotely yet, but roles such as dispatchers, logistics coordinators and operations management staff are well suited to workplace flexibility.
Prioritising modernisationCompanies in the transportation sector need to modernise at speed. Technologies such as AI, smart automation and internet of things have the potential to reduce staff workloads, improve customer service and speed up operations, but they require a clear strategy for data collection, security and management. This makes it all the more crucial that existing operations are streamlined and that IT teams have the time and resources to focus on the task. Moving to a cloud-based, service-led IT management model, such as HP Adaptive Endpoint Management, can help streamline operations while increasing visibility of systems and processes.
Delivering updates, not disruptionAdopting a cloud-based model also enables organisations to improve the employee experience, ensuring that IT isn’t a source of frustration but a driver for productivity. Here HP Adaptive Endpoint Management, and HP Proactive Insights can help, rolling out device and software updates seamlessly in a way that doesn’t hamper workflows, and using device telemetry to fix issues before they disrupt front-line productivity.
Focusing on added value
Outsourcing IT infrastructure, admin and support can be an ideal way for CIOs to free-up resources so they can focus on delivering added value. With HP Adaptive Endpoint Management, the workloads and infrastructure involved in supporting endpoint devices is taken over by HP service experts, releasing in-house IT to focus on business-critical projects. HP Device as a Service (DaaS) goes one step further, delegating the responsibility for device provisioning and deployment, while ensuring that every employee gets a device that fits their individual needs.
Our aim is to find a hybrid working model that suits our business, blending the best of office and remote working for our people. We’ve also re-structured our business to emerge from the crisis and are considering whether we still have the need for such a large headquarters building.
1 BBC News, “British Airways to continue work-from-home plan after Covid,” March 2021 https://www.bbc.co.uk/news/business-56451641
