Microsoft Teams is the central focus of this fabric. It’s a boundaryless collaborative hub that can be customized to each type of worker and persona — such as frontline workers, marketing staff, HR managers, customer service agents, and business analysts. Teams provides a canvas for the data and applications that employees use in their natural flow of work.
For example, when users open Teams at the start of their day, all the tools they need are powered up in one space, whether that’s Outlook, SharePoint, Yammer, OneDrive, Power Platform, or something else. They can also use their everyday business apps — such as enterprise resource planning (ERP), project management solutions, and developer tools — in the same workplace, reducing their need to constantly open and close multiple systems.
Companies can embed Microsoft innovations such as Context IQ into their Teams hub, which adds intelligence and analytics for a frictionless employee experience. It can proactively suggest a document or a file when a user tries to attach one, rather than having to search for and copy and paste it in an email. Context IQ also has intuitive functionality for recommending available times to schedule meetings, without individuals’ having to toggle between calendar and email apps. Plus, it uses logic to enable workers to easily add people to emails or tag colleagues in comments.
Teams includes a host of other employee productivity capabilities:
There are many more opportunities to shape productive employee experiences. For example, Teams offers feature-rich event and webinar capabilities for presenters as well as attendees, including a virtual green room, structured Q&A, and curated attendee experiences.