Microsoft is a Kyndryl Premier Global Alliance Partner. The alignment was named Best Partnership of 2021 by Constellation Research for bringing business value to customers.
This partnership enables Kyndryl to use Microsoft tools such as Teams to enable the future of work for its customers. The company can help envision, build, implement, support, and evolve the right collaborative digital workplace for your employees.
“We look holistically at all the pieces — employee, technology, and support experiences — and interconnect them to make Teams the hub for work and life,” says Kyndryl's Xavier.
Using its deep expertise in Microsoft Cloud, Microsoft 365 and Teams, Kyndryl takes a data-driven approach to building a digital workplace that matches your company and regional cultures.
“Our global reach gives us insights beyond technology implementations,” Xavier says. “We have expertise in countries around the world, so we understand individual cultural concerns as well as specific regional requirements such as around security and privacy.”
Every company is unique and may be on a different maturity level with its Microsoft environment. Kyndryl meets you where you are and offers a range of services to create and support the end-to-end life cycle of your digital workplace.
It’s one thing to build and implement a digital workplace, but it’s critical that employees actually use the tools and gain the benefits. That’s where Kyndryl can provide significant value. Its Adoption Services platform uses cognitive analytics and automation to understand how individuals are interacting with their productivity tools and then applies proactive intelligence to guide them toward greater efficiency.
For example, if a user continues to attach files in an email rather than sending a link to the attachment in OneDrive, Kyndryl’s intelligent engine can drive educational content to that person.
“Individuals may not be leveraging the collaborative capabilities that drive efficiency, whether that’s assigning tasks, using lists, or doing other integrations in Teams,” Xavier says. “So we use analytics to determine how
folks are using the tools and whether they’re taking advantage of all the functionality.”
The Adoption Services platform — which can be integrated directly into your Teams environment or knowledge management system — can also help you get a handle on tech sprawl by assessing the tools in use and usage data. Armed with this information, you can make better decisions about which technologies to continue licensing and supporting — and get a better picture of potential security risks.
Kyndryl also offers project management, migration, and managed services to accelerate the implementation of and support for the digital workplace. For example, the company’s thousands of Microsoft-certified experts can monitor, analyze, diagnose, and remediate issues. They can also address change management, manage Teams and channels, handle application-programming-interface (API) integrations, and more.
It is not too soon to build your collaborative digital workplace. The hybrid world of work requires a reimagined experience that marries physical and virtual spaces.
Start by assessing your real estate requirements and how to make the best use of those investments. Think about the need for desk, office, and meeting room flexibility.
Next, look at data about how employees are using existing collaborative tools. What are the adoption and usage rates? Are they using multiple conferencing solutions?
“Finally, tie together the pieces — the real estate and digital collaborative tools — to reimagine how people work together,” Xavier says.
“Teams brings together the physical and virtual worlds in a seamless, frictionless way, so employees have everything they need in one place,” Xavier says. “That’s the key to the future of work.”
Kyndryl, the world’s largest IT infrastructure services provider, is helping organizations plan, build, implement and manage Teams hubs to fuel collaboration, elevated employee experiences and better bottom line results.
Kyndryl is a Gold Microsoft Partner - Azure Expert MSP with advanced specializations in Kubernetes on Microsoft Azure; SAP on Microsoft Azure; Analytics on Microsoft Azure