Workplace transformation needs to put the employee at the center and should be approached as a holistic, enterprise-wide project that encompasses both a data-driven analysis of the current work environment and a vision of what it will look like in the future. “We need to put standards in place, improve application integration, and make touchpoints automatic instead of ad hoc,” Perlick says. The strategy should include zero-touch provisioning and seamless support across the office, home, and mobile environments. “The way to do that is with an end-to-end process that focuses on ease of use for the employee,” Perlick adds. When choosing a transformation partner, look for companies with global scope, a broad range of cross-industry experience, and an ecosystem of trusted partnerships. Partners should have the resources to bring deep expertise to bear on your organization’s challenges as well as the technical skills to guide you through the transition.
IDG Communications, Inc.
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