Kyndryl guides companies from various industries on the FinOps journey, rearchitecting processes and creating new organizational mechanisms designed to maximize the business value of hybrid cloud transformation. Here are some notable examples:
A large retailer was struggling to understand hybrid cloud costs spread across business units, because 94% of its assets were untagged. Kyndryl worked with the client to build a tagging policy and strategy.
Subsequently, the Kyndryl team audited the tags and made cost optimization recommendations to align tags with business goals. The project resulted in a little over 92% of all assets tagged with the top five tags, improving coverage to 84.5%.
As cloud usage expanded from traditional infrastructure-as-a-service (IaaS)-based services to platform as a service (PaaS) and serverless services, an insurance provider was losing oversight of individual application teams that would provision or modify resources without controls.
Kyndryl delivered end-to-end FinOps services, identifying use cases and data sources, developing models and automation, creating recommendation reports, implementing optimizations, and delivering continuous feedback. The effort identified and validated $5 million in cost savings the first year, with estimated savings of an additional $3 million to $5 million in year 2.
An airline wanted to create one view of all cloud spend across all services, along with an automated solution for frequent data ingestion.
Kyndryl built integrations that span disparate systems and cover end-to-end processes in addition to developing automated data processing workflows. With the FinOps tools and practices in place, the airline has saved time by consolidating data during billing while unifying across accounts to avoid custom and manual steps.
Key stakeholders were privy to a notification service issuing alerts on validation, extraction, and ingestion failures, so there were no surprises. There were also greater transparency and drill-down capabilities on current claims and credits, along with custom reports built to facilitate billing and invoicing processes.
A South American food processing company with 30+ brands came face-to-face with the bottlenecks of its manual asset cost-tracking process when its cloud migration strategy was well under way.
With more than 60% of its application portfolio shifted to the cloud — some of it to the public cloud with Microsoft Azure and IBM cloud and the rest of it to a private cloud with VMware and IBM-managed traditional IT — the company’s IT organization soon found that its manual asset cost-tracking processes were overly time-consuming and inefficient.
Working with Kyndryl experts, a team developed a tagging strategy for the firm’s cloud assets to help identify monthly costs, based on the organization’s hierarchy. The initiative enabled the food processor to view its public cloud and private cloud provider spend in a consolidated view, using the Kyndryl bridge Cost and Asset Management (CAM) application and dashboards.
Since implementation, the food processing giant has reduced the lead time to consolidate, distribute, and verify departmental asset costs across the entire IT organization by 85%. The team established seven key tags assigned to all assets, and 20,000 assets were ingested into the CAM solution to deliver visibility across the entire IT estate. With the solution operating at scale, the company’s $1.6 million monthly hybrid cloud spend is currently managed by Kyndryl as part of its enterprise FinOps initiative.