OpenText Application Observability
Because OpenText Application Observability is built according to OpenTelemetry standards, it is able to natively capture and correlate metrics, events, and logs within traces — a capability that can save a considerable amount of time, effort, and expense when troubleshooting a service issue.
Without automatic correlation, SREs may receive an event that has been forwarded to them and might use one tool to examine application traces related to that event. Upon spotting a slowdown, the SRE might have to use another tool to review logs that relate to the service flagged by the trace or might need to perform an SQL search in the log database. However, these steps are not needed when events, logs, and metrics are automatically correlated with traces, as is possible with OpenTelemetry-standard tools such as OpenText Application Observability.
Older observability tools, in an effort to preserve their legacy UI menus, have not incorporated the correlated events, logs, and metrics presentation within their workflows.
In contrast, the user interface of OpenText Application Observability is designed to maximize the benefits of correlation. Designed from scratch to present automatic correlations to the user, the UI shows the initial trace, along with relevant logs and metrics, in a clear visual display that gives the user an instantly understandable picture of what is happening.
This high-quality UI presentation is key to enabling a wider population of managers to access and use observability tools productively. The streamlined UI of OpenText Application Observability enables IT managers and directors to adopt SRE-caliber practices and tool sets for their existing IT and system administrators.
The bottom line: OpenText Application Observability enables more IT staff to handle observability tasks with a tool that is both easier to use and much less expensive than those previously available. Developers and SREs need not be distracted by routine application performance concerns but can instead focus on higher-level work with greater strategic significance. Above all, the organization can achieve a higher level of application performance, increased staff productivity, and greater organizational resilience.
3 Based on publicly available pricing from Datadog.
