OpenTelemetry Paves the Way to Observability by Reducing Cost and Complexity

OpenTelemetry Reduces Complexity
and Paves the Way to
Lower-Cost Observability

Alerts and incidents distract developers and SREs from higher-value work. Expand observability to IT Ops and resolve issues faster.

To make matters worse, these applications are becoming more and more complex, with many utilizing containers and running across multiple clouds and/or on-premises infrastructure.Contents

What is observability
and who uses it?

OpenTelemetry: Standards for observability

It’s time to up-level central IT
to SRE skill levels

Use cases for OpenTelemetry and extended observability that drive efficient issue resolution

OpenText Application Observability

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OpenTelemetry
Reduces Complexity
and Paves the Way to
Lower-Cost Observability

As digital business applications continue to multiply, keeping them up and running poses a vexing challenge for IT leaders.

To make matters worse, these applications are becoming more and more complex, with many utilizing containers and running across multiple clouds and/or on-premises infrastructure.The ability to closely observe application performance and to act when anomalies are spotted — and before any resulting downtime — is fundamental for ensuring application responsiveness and uptime. However, observability tools are often expensive and require highly skilled developers and site reliability engineers (SREs) to use them effectively.

of organizations have fully deployed observability tools across their applications.

have deployed observability tools to some extent.

IT leaders recognize the problem. A Foundry MarketPulse survey¹ reveals that most organizations have deployed observability tools in some capacity but that broader access to such tools — specifically, for central IT — would help conserve the time and labor of developers and SREs. However, many of those IT leaders hold back from increasing the number of tool users because of cost concerns. In the face of this dilemma, many technology decision-makers are welcoming the arrival of the OpenTelemetry standard, which makes it possible to employ tools that are both economical and easy to use. OpenTelemetry-standard tools can be used by central-IT staffers to perform many of the same observability tasks that used to require skilled developers or SREs.

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Enhancing OpenTelemetry

OpenText Application Observability supports the OpenTelemetry standard and features a highly functional yet intuitive user interface that enables organizations to broaden the usage of observability tools. When central-IT staff can quickly and easily leverage those tools to improve application performance and prevent downtime, the result is observability delivered with reduced complexity and cost.

Explore OpenText Application Observability.

¹ MarketPulse Survey for OpenText, “IT Observability,” Foundry Research, November 2024.